You just need to download the latest NiOh update, after that you need to have the Tea House. Once you have that, the new characters will already be there, you also need the right amount of Glory to purchase the transformation and the others.
Yeah, I've done all that but Okatsu doesn't appear on the list of characters I can buy. I see Fuku, Tome, and the rest of the them, but no Okatsu! Not sure why.