You are of course free to disagree just as much as you are to be misinformed.
Not all of your assertions are factual. By stating that the game is only a port, you are assuming that it should automatically work. That's like saying I bought a 2014 car last year, therefore my 2015 should work exactly the same. There are so many factors that go into these transitions that the consumer base never sees.
I in no way excuse a company for releasing an incomplete product, my argument is that if people want results they need to stop acting childish while waiting for the problem to be fixed. That will in turn only slow down the resolution process if people spam Team Ninja with duplicate complaints they are likely already aware of.
Also, a harsh reality is that this phenomena is not exclusive to games. It doesn't matter if its jeans, cars or toasters. Any product can be released below what was advertised. If a company has integrity they will fix it. This problem has become more evident though with gaming because the resources needed to solve complex problems is increasing. Meanwhile, some petty consumers think they are experts and the problem can be solved at the snap of the fingers, and then will not shut up until it is.
Here are the scenarios, I'm attempting to paint in contrast.
A) Disgruntled costumer, product incomplete. States problem, files a grievance, waits, no response, checks again on problem.
B) Disgruntled costumer, product incomplete, goes to internet, complains, does nothing to address situation with proper channels, complains more. Problem not yet fixed. Complain louder.
Option B, solves ABSOLUTELY NOTHING! Fact.
Additionally you contradict yourself. You say you won't support rudeness, yet you say it's Team Ninja's fault. Incorrect, everyone is responsible for how they act regardless of how they're treated. The entitlement rage is permeating far too much of the culture regardless of whether they are right or not.
Last point, I've had numerous games glitch out on me wiping out hours or weeks or progress. It's always a potential reality of digital data. There is no safeguards to prevent this, period. Games are recreation, not an investment. Is it frustrating, yep, but that still does not change the risks involved with a person's own choice to sink hours of time into a product.
I'm not assuming that it should automatically work. But my point is that port is no where in the world more time and ressource consuming than making a new game, that's what I know for sure. Porting games is a complicated manner, yet obvious flaws shouldn't exist then, especially when these flaws where already present before(!). How is that not logic? Avoiding technical problems with the knowledge you gained in the past....with the pretty much same game which is especially funny, lol.
No one here is acting childish (except for the FB people insulting the staff). It's just frustrating to see.
When I say it's "TNs fault if people start a shitstorm on their twitter account", then sorry, it's pretty much their own fault. Sure it would be great if we could all live in a happy fine world, unfortunately that's not the case, especially not when everyone types messages behind a screen. TN is just as part of that story as the childish gamers.
With bugs and glitches less critical everything would look different and most people would be happy I guess. Releasing the game in that state was huge mistake and yet they did it. The gaming community is a very critical community. Always was and always will be.
Gamers are not gamers anymore, they are BETA testers. The last gen already clearly showed that and this gen now is especially sad. Actually the devs should pay us for mass-testing their products. So, I can fully understand that some people are pissed and angry! Why? Because I'm a human and it's natural for us to feel "betrayed".
You know, when DOA5U was released I was one of the few who tolerated these bugs. Maybe you can understand that I have seen many games by now (I also own) which suffered from the same fate.
I already said that I can live with glitches. I can't expect a flawless product. But I can expect a product which is free from old flaws because, and I will say that again, DOA5LR is NOT a brand new game. It's actually ironic. I expected everything but that...
They got my money (and not just a part of it or so) so I want a product which at least works as it should be. That's how business works. That's a simple goal every producer can achieve. Making the game work on a technical side. That's a promise the developer HAS to fullfill, or the consumer sooner or later will get his money back. That's not what you want as a publisher. I shouldn't tell you that. That's not what I would call "whiny" or "entitled". It's your right, simple as that.
Everything else, if the product works or only has some minor flaws, even a customer base can look over, can be fixed or even improved (feature feedback/changes etc).
I can see your points because 3 years ago I would have reacted in the same way. But it I'm close to a point when I simply won't accept that anymore. I always kept my games, no matter how bugged they were on release, because I believed in the programmers. "Ok, next time, just do it better". Nope, it only got worse and this seriously annoys me and maybe some day you will understand my reaction.
