I received answers from both parties, it seems SCEE is actually the one to blame. TN apologized and said that the problem is that the PS Europe didn't upload the individual character, so ofc the character is also not part of the bundle for 9,99€. They are just a bunch of monkey, incapable of uploading some stuff.
SCEE btw answered me that it is not possible to make stuff bought online "reversed". I answered them if they are kidding me, because I
didn't receive anything for my money, how it was written in the description and that I will not pay for their stupidity.